Refund and Returns Policy

Return

Please e-mail to [email protected] to receive confirmation.
Please state your name, your phone number, reason for return, purchase date with attached receipt, Photo.
Please wait for our confirmation e-mail before returning the merchandise.
Please note that regular international postal parcels may take up more than 15 days for it to be delivered back to our warehouse. In this case, please let us know if your tracking number and the evidence to prove you have sent us back within 7 days after you received the item.
For international customers (outside Thailand), we have a no exchange policy. If you want to exchange any items, you must create a new purchase and return your old one.

Depends on your location
International: 12-20 business days (excl. the day quarantined procedure required from the customs)

Rest of the world we charge the shipping cost based on items’ sizes and destination. Our checkout process will calculate them accordingly.